Terms and Conditions

Prices
Prices are in Australian dollars and include GST. Prices are subject to change.

Payments
We require a deposit of 25% of the full fee in order to secure your booking. The remaining balance is due 30 days prior to the programme or activity commencement date. Unleashed-Unlimited reserves the right to cancel your booking and retain your deposit if you fail to pay the remaining balance at this time. Payments may be made by cash or credit card, or by direct bank deposit.

Bookings
Bookings must be made within 12 months of payment. Unleashed-Unlimited reserves the right to retain 100% of payment if booking is not made within 12 months of payment.

Waivers
All participants will be required to sign a Waiver of Liability form as provided by Unleashed-Unlimited prior to participation in the programme or activity. Unleashed-Unlimited reserves the right to exclude or remove a participant from a programme or activity if that participant is unwilling to sign this form.

Rescheduling and Cancellation by You
Unleashed-Unlimited does not guarantee that we will grant a request to reschedule a programme or activity, and the approval of such a request will be at the full discretion of Unleashed-Unlimited staff. If a request to reschedule is granted, rescheduling will incur a $50 administration fee that is payable with the remaining balance. For cancellations by you outside of 30 days prior to the programme or activity commencement date Unleashed-Unlimited reserves the right to retain 25% of the full fee. For cancellations by you between 30 and 14 days of the programme or activity commencement date Unleashed-Unlimited reserves the right to retain 50% of the full fee. For cancellations by you within 14 days of the programme or activity commencement date Unleashed-Unlimited reserves the right to retain 100% of the full fee.

Rescheduling and Cancellation by Us
Unleashed-Unlimited reserves the right to cancel, reschedule or modify a programme or activity, at the full discretion of Unleashed-Unlimited staff. This may occur at any time prior to commencement of the programme or activity, or during the programme or activity if safe to do so. Programmes and activities may be cancelled, rescheduled or modified for reasons that include, but are not limited to, forecasted or current adverse weather conditions, insufficient equipment, restrictions dictated by the land manager and environmental factors (e.g. flood, drought, fire), or there being too few participants booked in to the programme or activity. Under such circumstances, rescheduling of the programme or activity, or the partial or full refund of fees, will be at the full discretion of Unleashed-Unlimited staff and subject to the specific circumstances and timings of the cancellation. Unleashed-Unlimited is exempt from responsibility for associated expenses, including, but not limited to, travel and accommodation. We recommend that you take out personal insurance for such expenses.

Removal or Exclusion from Participation
Unleashed-Unlimited reserves the right to exclude or remove participants from a programme or activity, or to modify a programme or activity, at the full discretion of Unleashed-Unlimited staff. This may occur at any time prior to commencement of the programme or activity, or during the programme or activity if safe to do so. Participants may be removed or excluded for reasons that include, but are not limited to, being under the influence of alcohol or drugs (including prescription drugs that may affect performance); being unable or unwilling to follow instructions; lacking suitable equipment; having an inadequate level of fitness, physical ability and experience for the programme or activity. Removal or exclusion under these circumstances will result in forfeiture of any funds paid and no credit or refund will be given.

Your Duty of Disclosure
It is your duty to disclose to Unleashed-Unlimited any information that is relevant to your participation in the programme or activity, including, but not limited to, information pertaining to existing medical conditions. Unleashed-Unlimited is exempt from all liability that results from your failure to disclose such information.

Gift Certificates
Gift certificates are valid for use for three years from the date of purchase. Gift certificates cannot be redeemed for cash or used to purchase another gift certificate. Gift certificates are not transferable except by permission of Unleashed-Unlimited. Unleashed-Unlimited reserves the right to discontinue any activity that may appear on a gift certificate but agrees to replace the discontinued activity with another of equal value.